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Landlord advice

We offer landlord advice so you can stay on top of all the latest regulations Get started online

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Why get landlord support?

No matter how much experience you have as a landlord, it's important to stay on top of the latest regulations. That's why we're committed to offering landlord help and advice to ensure a smoother journey.

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Frequently asked questions

For a long let you will be asked for a previous landlord, bank, employee and/or character references to demonstrate proof of income and suitability. You will also need to provide proof of ID, proof of address and proof of a ‘Right to Rent’ in England through a passport or combination of passport and valid visa.

For a short let you will be required to produce proof of address and either your passport, national ID card or driving licence and an employment or character reference detailing why a short let is required.

For a short let tenancy where a company is the tenant you will be required to produce proof of ID for those staying at the property and a letter from the company confirming the full names of all proposed occupants.

For a long let you will be asked for a previous landlord, bank, employee and/or character references to demonstrate proof of income and suitability. You will also need to provide proof of ID, proof of address and proof of a ‘Right to Rent’ in England through a passport or combination of passport and valid visa.

For a short let you will be required to produce proof of address and either your passport, national ID card or driving licence and an employment or character reference detailing why a short let is required.

For a short let tenancy where a company is the tenant you will be required to produce proof of ID for those staying at the property and a letter from the company confirming the full names of all proposed occupants.

You can reset your password via this link.

The best way to work out the monthly rental payment for a property is to multiply the weekly rent by 52 and divide the total by 12.

For long lets you will be asked to set up a monthly standing order with your bank.

For short lets you will need to pay the rent in full prior to the commencement of your tenancy. We accept bank transfers, bankers’ drafts, and credit cards.

Generally rent is paid by a standing order mandate and will leave your account 3 days prior to the rental due date in order to be in the recipients account on the due date (The due date is typically, although not always, the date on which you moved in).

Any problems with rental payments, that may result in late payment, should be conveyed to Foxtons Property Management. Arrears letters will be issued if rent remains outstanding beyond 3 days after it was due. A default fee of interest on late rent is payable at 3% above Bank of England base rate applicable if rent is more than 14 days overdue.

 

Notice would need to be served in accordance with your particular lease agreement by recorded delivery to Foxtons Headquarters or by emailing endmytenancy@foxtons.co.uk. The agreement should always be referenced.

Property Management and Lettings
Foxtons,
Building One,
Chiswick Park,
566 Chiswick High Road,
London,
W4 5BE

The primary liability is for rent until the end of the contract or its break clause point.

If the landlord agrees to re-market the property and once a new tenant is found, then your liability will be reduced to covering the landlord’s commission and any other expenses from when the property is re-let. Payments would be calculated on a pro-rata basis for the unexpired term of the contract.

You should inform us two months prior to the end of your tenancy to allow enough time to arrange all the related administration. Contact renewals@foxtons.co.uk for more information.

To make moving out of your property as simple as possible, please log onto My Foxtons which will guide you through the entire move out process including;

Access to your inventory check-in report and check-out report, once completed

If relevant, view and respond to proposed deposit deductions

Updates on the return of your deposit

Read through your inventory check-in report and refresh your memory about the condition of the property when you first moved in

Return all items of furniture to the original room if they have been moved around – the inventory check-in report will help if you can’t remember

All areas of the property need to be cleaned to the same standard they were in when you first moved in (view Foxtons cleaning specification)

Check lights bulbs are in full working order

Any outdoor space you are responsible for, like a garden or terrace, needs to look like it did when you moved in

Remove any unwanted items before you leave the property, as you might be charged the cost of disposal

If you have been hanging pictures or TVs on the walls, affixing brackets or inadvertently creating holes, then you are responsible for returning the walls back to their original condition

Mould in the bathrooms is usually due to condensation. There are lots of mould cleaning products available for a DIY clean up!

All sets of keys need to be returned to your landlord or estate agent’s office, including any security passes or security fobs

Take a photo of the meters on the last day of your tenancy. Contact the utility companies to give them your final readings and pay any balance owing

Close your council tax account and pay any balance owing

Notify TV Licensing about your change of address

Re-direct your post with Royal Mail

Chat to your landlord before moving out if you think there might be any issues – it can be much easier to reach a compromise in advance!

You are required to return the property in the same condition as at the start of the tenancy, so if you would like to book a clean to help achieve this please go to Home Frontier. If you can’t remember the condition at the start of your tenancy then please check the documents section on Home Frontier where the check-in report will be stored if this was arranged through Home Frontier.

Yes, please go to Home Frontier where you can book and pay for your end of tenancy clean
Yes, please go to Home Frontier where you can book and pay for your end of tenancy clean

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